This customer is reaching out via your business listing on Google Maps or Google Search. Your response will be delivered to them via Google Business Messages, and the customer can reply directly from your listing.
This conversation will automatically expire 30 days after the customer's last response. We recommend asking for their phone number or email address if you want to retain this customer.
\",\n \"NO_PHONE_NUMBER_PROVISIONED\": \"You will automatically be assigned a local sms number when you send your first message.\",\n \"IMPERSONATION_TITLE\": \"You're impersonating another user\",\n \"IMPERSONATION_TEXT\": \"Before sending messages from Inbox, make sure you're not impersonating another user.\"\n },\n \"INFO\": {\n \"DELETED\": \"Deleted\",\n \"PARTNER_PLATFORM_LABEL\": \"Messages sent via platform\",\n \"GOOGLE_BUSINESS_COMMUNICATIONS_LABEL\": \"Google Business Messages\",\n \"CONVERSATION_DETAILS\": \"Conversation details\",\n \"CONVERSATION_STATUS_OPENED\": \"Conversation opened\",\n \"CONVERSATION_STATUS_CLOSED\": \"Conversation closed\"\n },\n \"LABELS\": {\n \"VENDOR\": \"Vendor\",\n \"PARTNER\": \"Partner\",\n \"ACCOUNT\": \"Account\",\n \"CUSTOMER\": \"Customer\",\n \"APP\": \"App\",\n \"INACTIVE\": \"Inactive\",\n \"ACCOUNT_DELETED\": \"Account Deleted\"\n },\n \"TERMS_OF_SERVICE\": {\n \"TITLE\": \"Terms of Service\",\n \"FULL_TITLE\": \"Inbox Terms of Service\",\n \"INTRO_FIRST_LINE\": \"To continue, you need to agree to the \",\n \"ACCEPTANCE_MESSAGE\": \"I have read and agree to the Terms of Service\"\n },\n \"COMMON\": {\n \"ACTION_LABELS\": {\n \"DECLINE\": \"Decline\",\n \"ACCEPT\": \"Accept\",\n \"AGREE\": \"Agree\",\n \"GO_BACK\": \"Go back\",\n \"COPY\": \"Copy\"\n },\n \"SNACK_BAR_MESSAGE\": {\n \"COPY_SUCCESS\": \"Copied to clipboard\",\n \"CLICK_TO_COPY\": \"Click to copy\"\n }\n },\n \"REQUEST_PAYMENT\": {\n \"TITLE\": \"Send invoice\",\n \"FORM_LABEL\": \"Add items and create an invoice.\",\n \"ITEM_DESCRIPTION\": \"Item description\",\n \"ADD_ITEM\": \"Add item\",\n \"SUBTOTAL\": \"Subtotal:\",\n \"TAX\": \"Tax:\",\n \"TAX_TOOLTIP\": \"Tax is automatically calculated using the best matching tax rate.\",\n \"CONFIGURE_TAX_RATES\": \"Configure tax rates\",\n \"TOTAL\": \"Total:\",\n \"CANCEL\": \"Cancel\",\n \"CREATE\": \"Create invoice\",\n \"VIEW_INVOICES\": \"View invoices\",\n \"INVOICE_CREATE_SUCCESS\": \"Invoice created!\",\n \"INVOICE_CREATE_ERROR\": \"Failed to create invoice. Please try again.\"\n },\n \"UPLOAD_FILE\": {\n \"TITLE\": \"Add file\",\n \"SUCCESSFUL_UPLOAD\": \"Successfully uploaded {{fileName}} file\",\n \"MAX_FILES_EXCEEDED\": \"Only one attachment per message. Send message or remove attachment to add another.\",\n \"MAX_FILE_SIZE_EXCEEDED_ARG\": \"Max file size of {{maxFileSize}}MB exceeded ({{channel}} messaging limit). Please use a different file\",\n \"VOICE_RECORDING\": {\n \"TITLE\": \"Record audio clip\",\n \"STOP_RECORDING\": \"Stop recording\"\n }\n },\n \"MESSAGE_TEMPLATES\": {\n \"TITLE\": \"Insert templated message\",\n \"MODAL\": {\n \"EDIT_TEMPLATES\": \"Edit\",\n \"CREATE_TEMPLATE\": \"Create template\",\n \"EMPTY_STATE_TITLE\": \"Messaging Templates\",\n \"EMPTY_STATE_CONTENT\": \"There are no message templates yet. Customize your templates or create a new one and save time when responding to messages in your Inbox.\",\n \"ERROR\": \"Error inserting template, please try again\"\n }\n },\n \"PREVIEW_PANE\": {\n \"TITLE\": \"Inbox messages\",\n \"GO_TO_INBOX\": \"Go to Inbox\",\n \"EMPTY_STATE\": {\n \"INFO\": \"Start a conversation with this account.\",\n \"SEND_MESSAGE\": \"Send a message\"\n },\n \"LOAD_MORE\": \"Load more\",\n \"CURRENT_USER\": \"You\",\n \"DELETED_USER\": \"Deleted User\",\n \"SHARED_A_FILE\": \"Shared a file\"\n },\n \"HEADER\": {\n \"TITLE\": \"Inbox\",\n \"BETA\": \"BETA\",\n \"INBOX_AI_TITLE\": \"Automated Assistant\"\n },\n \"TOPBAR\": {\n \"ASSIGNEE\": \"Assignee\",\n \"NONE\": \"None\",\n \"ERROR_LOADING_RECIPIENT\": \"Error loading recipients information\"\n },\n \"SETTINGS\": {\n \"PAGE_TITLE\": \"Inbox settings\",\n \"CHAT_AVAILABILITY\": \"Chat availability\",\n \"DISPLAY_AVAILABILITY_MESSAGE\": \"Display availability message\",\n \"AVAILABILITY_DESCRIPTION\": \"All recipients in conversations with you will see your organization\u2019s availability message at the top of their message window\",\n \"AVAILABILITY_MESSAGE\": \"Availability message\",\n \"PREVIEW_TITLE\": \"Preview\",\n \"SAVE_SUCCESSFUL\": \"Settings saved successfully\",\n \"ERROR_SAVING_SETTINGS\": \"Error saving settings\",\n \"ERROR_LOADING_SETTINGS\": \"Error loading settings\",\n \"PREVIEW\": {\n \"TITLE\": \"Organization Name\"\n },\n \"AUTOMATIONS\": \"Automations\",\n \"AUTOMATIONS_DESCRIPTION\": \"You can further enhance Inbox features by creating automated workflows.\",\n \"GO_TO_AUTOMATIONS\": \"Go to Automations\",\n \"LEARN_MORE\": \"Learn more\",\n \"EMPTY_STATE\": {\n \"TITLE\": \"Inbox settings coming soon\",\n \"DESCRIPTION\": \"We\u2019re working on ways to let you customize your inbox. Stay tuned.\"\n },\n \"ACTIVE\": \"Active\",\n \"INACTIVE\": \"Setup required\",\n \"DISCONNECT\": \"Disconnect\",\n \"FACEBOOK_MESSENGER\": {\n \"TITLE\": \"Facebook Messenger\",\n \"DESCRIPTION\": \"Receive and respond to Facebook Messenger inquiries in your Inbox.\",\n \"DISCONNECTED_DESCRIPTION\": \"Connect a verified account to gain access to Facebook Messenger inquiries directly in your Inbox.\",\n \"FACEBOOK_PAGE_NAME\": \"Facebook Page\",\n \"CONNECT\": \"Connect Facebook\",\n \"SIGN_IN_TO_FACEBOOK\": \"Sign in with Facebook\",\n \"RECONNECT\": \"Reconnect\",\n \"TURN_ON_MESSAGING\": \"Turn on messaging\",\n \"DISCONNECT\": \"Disconnect\",\n \"DISCONNECT_TITLE\": \"Are you sure you want to disconnect Facebook Messenger?\",\n \"DISCONNECT_DESCRIPTION\": \"You will no longer be able to receive or respond to messages from Facebook Messenger in your Inbox.\",\n \"SUCCESS\": {\n \"SUCCESSFULLY_ENABLED\": \"Successfully enabled Facebook Messenger\",\n \"SUCCESSFULLY_DISABLED\": \"Successfully disabled Facebook Messenger\"\n },\n \"WARNINGS\": {\n \"MULTIPLE_PAGES_LINKED\": \"Multiple Facebook Pages linked\",\n \"MULTIPLE_PAGE_FIRST_SELECTED\": \"The page you will setup for Facebook Messenger is {{ pageName }}.\",\n \"MULTIPLE_PAGES_LINKED_DESCRIPTION\": \"You have linked multiple Facebook pages to your account but may only use one with Inbox Pro.\"\n },\n \"ERRORS\": {\n \"FAILED_TO_ENABLE\": \"Failed to enable Facebook Messenger. Please contact support if the issue persists.\",\n \"FAILED_TO_DISABLE\": \"Failed to disable Facebook Messenger. Please contact support if the issue persists.\",\n \"UNKNOWN_ERROR\": \"An unknown error occurred.\",\n \"PERMISSIONS_ERROR\": \"A permissions error occurred.\",\n \"PERMISSIONS_ERROR_DESCRIPTION\": \"You do not have the necessary permissions to make changes to this connection. Please contact support for assistance.\",\n \"PLEASE_TRY_RECONNECTING\": \"Please try reconnecting.\",\n \"RECONNECT_TO_GRANT_PERMISSIONS\": \"Please reconnect to Facebook to grant additional messaging permissions for your Facebook page.\",\n \"CANNOT_SEND_MESSAGE\": \"Unable to reply with Facebook Messenger\",\n \"CANNOT_SEND_MESSAGE_DESCRIPTION\": \"This conversation has timed out, and can no longer be replied to.\"\n }\n },\n \"GOOGLE_BUSINESS_MESSAGES\": {\n \"GRANT_ACCESS\": \"Grant access\",\n \"GOOGLE_BUSINESS_PROFILE_REQUIRED\": \"Google Business Profile required\",\n \"FETCH_STATE_FAILED\": \"Failed to fetch Google Business Messages launch state.\",\n \"INSUFFICIENT_PERMISSIONS\": \"You do not have the necessary permissions to make changes.\",\n \"RECONNECT_GBP\": \"Authorization needed\",\n \"INSUFFICIENT_PERMISSIONS_DETAIL\": \"In order to set up Google Business Messages you must reauthorize your Google Business Profile. This may affect your Google Analytics history\",\n \"RECONNECT_GBP_DETAIL\": \"In order to connect Google Business Messages you must reauthorize your Google Business Profile. If a different account is connected, this will affect all apps that use this connection.\",\n \"ERROR_CONNECTING\": \"Error connecting\",\n \"ERROR_DISCONNECTING\": \"Error disconnecting\",\n \"FAILED_TO_TURN_ON\": \"Failed to turn on Google Business Messages. Please contact support if the issue persists. Account ID: {{ accountId }}\",\n \"FAILED_TO_TURN_ON_ALREADY_CONNECTED_TO_OTHER_APP\": \"Your Google Business Profile is connected to another messaging partner. To connect Google Business Messages to Inbox Pro, disconnect the other messaging partner or contact support.
If you contact support, we'll ask Google to disconnect your account from the other partner. Google may take up to a week to complete the disconnection process manually.\",\n \"FAILED_TO_TURN_OFF\": \"Failed to turn off Google Business Messages. Please contact support if the issue persists. Account ID: {{ accountId }}\",\n \"DESCRIPTION\": \"Receive and respond to Google Business Profile inquiries in your inbox.\",\n \"TITLE\": \"Google Business Messages\",\n \"LABEL\": \"Enable messaging\",\n \"AUTHORIZE\": \"Sign in with Google\",\n \"PROBLEM_WITH_CONNECTION\": \"There was a problem with your connection.\",\n \"RECONNECT_DESCRIPTION\": \"Try reconnecting. This may affect your Google Analytics history\",\n \"GOOGLE_PROFILE_ERROR\": \"In order to set up Google Business Messages, you must connect a verified Google Business Profile.\",\n \"CONNECTIONS\": \"Connections\",\n \"CONNECT\": \"Connect\",\n \"RECONNECT\": \"Reconnect\",\n \"DISCONNECT\": \"Disconnect\",\n \"CONFIRM_DISCONNECT_TITLE\": \"Disconnect Google Business Profile\",\n \"CONFIRM_DISCONNECT_DESCRIPTION\": \"Are you sure you want to disconnect your Google Business Profile?
You will no longer be able to receive or respond to messages from your Google Business Profile in Inbox.\",\n \"DISCLAIMER\": \"It may take up to 24 hours for the 'chat' option to become available on Google Maps and Google Search.\",\n \"BUSINESS_NAME\": \"Business name\",\n \"CONNECT_DESCRIPTION\": \"Setup Google Business Messages to begin receiving messages from Google Maps and Google Search leads.\",\n \"DISCONNECTED_DESCRIPTION\": \"Google Business Messages from Google Maps & Google Search leads will appear in Inbox. Disconnect to stop receiving these messages in Inbox.\",\n \"ACTIONS\": {\n \"GO_TO_SETTINGS\": \"Go to settings\"\n },\n \"STATUS\": {\n \"NOT_LAUNCHED\": {\n \"TITLE\": \"Business Messages is not enabled\",\n \"DESCRIPTION\": \"Google Business Messages has been disabled for this account. You can re-enable it by visiting the Inbox Settings page.\"\n },\n \"NOT_ENABLED\": {\n \"TITLE\": \"Business Messages is disabled\",\n \"DESCRIPTION\": \"Google Business Messages is disabled for this account. To enable it, please contact your account administrator.\"\n },\n \"EXPIRED_CONVERSATION\": {\n \"TITLE\": \"Conversation has expired\",\n \"DESCRIPTION\": \"Google Business Messages conversations expire after 30 days from the customer's last message, and responses can no longer be provided beyond that point.\"\n },\n \"UNKNOWN_ERROR\": {\n \"TITLE\": \"Unknown error\",\n \"DESCRIPTION\": \"An unknown error occurred. Please contact support, or try again later.\"\n },\n \"INVALID_TOKEN\": {\n \"TITLE\": \"Google Business Profile disconnected\",\n \"DESCRIPTION\": \"This conversation was initiated from your Google Business Profile, but your profile is no longer connected. To continue the conversation, please reconnect your profile.\"\n }\n }\n },\n \"INSTAGRAM_MESSAGES\": {\n \"TITLE\": \"Instagram Messages\",\n \"DESCRIPTION\": \"Receive and respond to Instagram Messages in your Inbox.\",\n \"DISCONNECTED_DESCRIPTION\": \"Connect through Facebook with a verified account to gain access.\",\n \"SIGN_IN_TO_INSTAGRAM\": \"Sign in with Instagram\",\n \"INSTAGRAM_PAGE_NAME\": \"Connected account\",\n \"CONNECT\": \"Connect Instagram\",\n \"RECONNECT\": \"Reconnect\",\n \"TURN_ON_MESSAGING\": \"Turn on messaging\",\n \"DISCONNECT\": \"Disconnect\",\n \"DISCONNECT_TITLE\": \"Are you sure you want to disconnect Instagram Messages?\",\n \"DISCONNECT_DESCRIPTION\": \"You will no longer be able to receive or respond to Instagram Messages in your Inbox.\",\n \"SUCCESS\": {\n \"SUCCESSFULLY_ENABLED\": \"Successfully enabled Instagram Messages\",\n \"SUCCESSFULLY_DISABLED\": \"Successfully disabled Instagram Messages\"\n },\n \"WARNINGS\": {\n \"MULTIPLE_PAGES_LINKED\": \"Multiple Instagram Pages linked\",\n \"MULTIPLE_PAGE_FIRST_SELECTED\": \"The page you will setup for Instagram Messages is {{ pageName }}.\",\n \"MULTIPLE_PAGES_LINKED_DESCRIPTION\": \"You have linked multiple Instagram pages to your account but may only use one with Inbox Pro.\"\n },\n \"ERRORS\": {\n \"FAILED_TO_ENABLE\": \"Failed to enable Instagram Messages. Please contact support if the issue persists.\",\n \"FAILED_TO_DISABLE\": \"Failed to disable Instagram Messages. Please contact support if the issue persists.\",\n \"UNKNOWN_ERROR\": \"An unknown error occurred.\",\n \"PERMISSIONS_ERROR\": \"A permissions error occurred.\",\n \"PERMISSIONS_ERROR_DESCRIPTION\": \"You do not have the necessary permissions to make changes to this connection. Please contact support for assistance.\",\n \"PLEASE_TRY_RECONNECTING\": \"Please try reconnecting.\",\n \"RECONNECT_TO_GRANT_PERMISSIONS\": \"Please reconnect to Instagram to grant additional messaging permissions for your Instagram page.\",\n \"CANNOT_SEND_MESSAGE\": \"Unable to reply with Instagram Messages\",\n \"CANNOT_SEND_MESSAGE_DESCRIPTION\": \"This conversation has expired, or there is an issue with the Instagram connection.\"\n }\n },\n \"SMS_MESSAGES\": {\n \"COMPOSER_A2P_REGISTRATION_REQUIRED\": {\n \"TITLE\": \"SMS Registration Required\",\n \"DESCRIPTION\": \"SMS Registration Required \u2013 US telecom companies require businesses to register to send SMS messages. Register your business to continue this conversation via SMS.\",\n \"ACTION_TITLE\": \"View registration\"\n },\n \"NOT_ENABLED\": {\n \"TITLE\": \"SMS Messages is disabled\",\n \"DESCRIPTION\": \"SMS messaging is not enabled for your account.\"\n },\n \"NO_PHONE_NUMBER\": {\n \"TITLE\": \"SMS Messages not available\",\n \"DESCRIPTION\": \"SMS phone number not available. Please contact support if the issue persists\"\n }\n },\n \"MANAGE_ON_WEB\": \"Manage on web\",\n \"MANAGE_ON_WEB_ERROR\": \"Failed to open the web page.\",\n \"SMS_REGISTRATION\": \"SMS Registration\",\n \"INBOX_SETTINGS\": \"Inbox Settings\",\n \"EMAIL_SETTINGS\": {\n \"TITLE\": \"Email\",\n \"DESCRIPTION\": \"Sender info preview\",\n \"FORWARDING_ADDRESS\": \"Forwarding address\",\n \"FORWARDING_ADDRESS_DESCRIPTION\": \"Set up email forwarding on an external email account to forward emails to Inbox\",\n \"SENDER_PREVIEW_INFO_DESCRIPTION\": \"The sender name is automatically set as your logged in name and business profile name.\",\n \"FORWARDING_LEARN_MORE_TITLE\": \"Assigned email\",\n \"FORWARDING_LEARN_MORE_DESCRIPTION\": \"Your email send address for email messages sent out of Inbox, can be configured in email settings.\",\n \"CLOSE_BUTTON\": \"Close\",\n \"LEARN_MORE\": \"Learn more\",\n \"USER_AT_COMPANY\": \"{{firstName}} at {{companyName}}\",\n \"COMPANY_ONLY\": \"{{companyName}}\",\n \"FORWARDING_ADDRESS_INFO\": \"What is a forwarding address?Forwarding email addresses are email addresses that automatically forward incoming emails to another email address. They act as a bridge, receiving emails and then sending them on to a final destination.
How does a forwarding email address work?To set up a forwarding address, you can either create it on your email server or use a dedicated forwarding service. Once set up, all emails sent to the forwarding address will be automatically forwarded to your Inbox.
Why use a forwarding email address?
There are various reasons to use forwarding email addresses, such as during temporary projects or events, to monitor or track incoming emails, or to create an alias for multiple recipients. However, there are also important considerations to keep in mind.
Important considerations:
It's crucial to test the forwarding address by sending a test email to ensure that it's working correctly and that emails are being received at the intended destination. You should also exercise caution when using forwarding services, as some free options might expose your emails to third-party access or advertising.
Furthermore, forwarded emails might inherit spam filtering settings from the forwarding address, potentially affecting delivery. Therefore, avoiding creating complex forwarding chains is important, as multiple forwards can disrupt communication flow and cause delays.
\",\n \"FORWARDING_ADDRESS_INFO_TITLE\": \"Understanding Forwarding Email Addresses\"\n },\n \"MESSAGE_TEMPLATES\": {\n \"TITLE\": \"Messaging templates\",\n \"DESCRIPTION\": \"Create text messaging templates to save time when responding to messages in Inbox.\",\n \"GO_TO_MESSAGE_TEMPLATES\": \"Customize templates\",\n \"EDIT_TEMPLATE\": \"Edit template\",\n \"DELETE_TEMPLATE\": \"Delete template\",\n \"TEMPLATE_NAME\": \"Name\",\n \"TEMPLATE_CONTENT\": \"Content\",\n \"CREATE_TEMPLATE\": \"Create template\",\n \"CREATE_TEMPLATE_SUCCESSFUL\": \"Template is created successfully\",\n \"CREATE_TEMPLATE_FAILED\": \"An error occurred while creating the template\",\n \"TEMPLATE_MISSING_FIELDS\": \"Some fields are required\",\n \"UPDATE_TEMPLATE_SUCCESSFUL\": \"Template is successfully updated\",\n \"UPDATE_TEMPLATE_FAILED\": \"An error occurred while updating the template\",\n \"LOAD_TEMPLATE_FAILED\": \"An error occurred while loading the template\",\n \"DELETE_TEMPLATE_MODAL\": {\n \"TITLE\": \"Delete template\",\n \"DESCRIPTION\": \"Are you sure you want to delete this template?\"\n }\n },\n \"WEBCHAT_CONFIGURATION\": \"Web Chat configuration\"\n },\n \"VIEWS\": {\n \"ALL_CONVERSATIONS\": \"All conversations\",\n \"NOTIFICATIONS\": \"Notifications\",\n \"SETTINGS\": \"Settings\",\n \"TOGGLE_LABEL\": \"Menu\",\n \"FOLLOW\": \"Follow\",\n \"FOLLOWING\": \"Following\",\n \"FAILED_FOLLOW\": \"Failed change follow status.\",\n \"SUCCESS_FOLLOW\": \"You are now following this conversation.\",\n \"BANNER_INFO_HEADING\": \"Messaging views are here!\",\n \"BANNER_INFO_BODY\": \"Focus on the conversations that matter most to you by adding them to your \u2605 Following view.\"\n },\n \"DETAILS\": {\n \"TITLE\": \"Conversation details\",\n \"LOADING_ERROR\": \"Error loading conversation details\"\n },\n \"TICKETS\": {\n \"TITLE\": \"Tickets\",\n \"VIEW_MORE\": \"View more\",\n \"VIEW_LESS\": \"View less\",\n \"CREATE\": \"Create ticket\",\n \"VIEW\": \"View ticket\",\n \"OPEN_TITLE\": \"Open tickets\",\n \"CLOSED_TITLE\": \"Closed tickets\",\n \"NO_TICKETS\": \"No {{status}} tickets\",\n \"NO_TICKETS_DESCRIPTION\": \"Congratulations you are all caught up\",\n \"LOAD_MORE\": \"Load more\",\n \"ERROR_TICKETS\": \"Error loading {{status}} tickets. Please refresh.\"\n },\n \"DATE\": {\n \"TODAY\": \"Today\",\n \"YESTERDAY\": \"Yesterday\",\n \"AT\": \"at\",\n \"MINS_AGO\": \"mins ago\",\n \"JUST_NOW\": \"Just now\"\n },\n \"EVENTS\": {\n \"UNSUBSCRIBED\": \"A recipient unsubscribed from your messages\"\n },\n \"WARNING\": {\n \"TURN_ON_NOTIFICATIONS\": \"Turn on notifications \",\n \"TURN_ON_NOTIFICATIONS_DETAILS\": \"\u2014 To be notified of new messages in this conversation, turn on \u201COnly my events\u201D in your \",\n \"NOTIFICATION_SETTINGS\": \"Notification settings.\",\n \"NOTIFICATION_UPDATE_SUCCESS\": \"Notification settings updated successfully\",\n \"NOTIFICATION_UPDATE_ERROR\": \"Error updating notification settings\",\n \"A2P_BANNER_TITLE\": \"Action required immediately\",\n \"A2P_BANNER_DESCRIPTION\": \"SMS messages are being blocked by telecoms for unregistered businesses. Fill out your business details now to minimize downtime of message deliverability.\",\n \"A2P_BANNER_ACTION\": \"Update business info\",\n \"A2P_REJECTED_BANNER_DESCRIPTION\": \"- Your SMS registration was rejected. Please correct your application and resubmit.\",\n \"A2P_REJECTED_BANNER_ACTION\": \"View submission\"\n },\n \"WEBCHAT\": {\n \"SETTINGS\": {\n \"INSTALLATION\": \"Installation\",\n \"WEBSITE_INSTALLATION\": \"Website\",\n \"WORD_PRESS_INSTALLATION\": \"WordPress\",\n \"INSTALL_INSTRUCTIONS\": \"Copy and paste this code into the head element of your website, typically just before the closing tag.\",\n \"INSTALL_INSTRUCTIONS_READ_MORE\": \"Read detailed instructions\",\n \"GTM_TITLE\": \"Google Tag Manager\",\n \"GTM_DESCRIPTION\": \"You can use this code with Google Tag Manager to embed Web Chat on your site.\",\n \"WORD_PRESS_INSTALL_INSTRUCTIONS\": \"Integrate chat into your WordPress site with our easy to use plugin.\",\n \"WORD_PRESS_INSTALL_INSTRUCTIONS_DETAILS\": \"Upload and activate this plugin on your website at yoursite.com/wp-admin/ > Plugins > Add New Plugin\",\n \"WORD_PRESS_DOWNLOAD\": \"Download WordPress plugin\",\n \"SUCCESS_WORD_PRESS_DOWNLOAD\": \"Downloaded file saved to {{directory}}\",\n \"TITLE\": \"Web Chat\",\n \"DESCRIPTION\": \"Capture new leads from your website with an AI-assisted chat widget.\",\n \"LEARN_MORE\": \"Learn more\",\n \"ENABLED_WEBCHAT\": \"Enable Web Chat\",\n \"ENABLED_DESCRIPTION\": \"Once installed on your website, new leads will appear in your Inbox.\",\n \"CONFIGURE_WEBCHAT\": \"Configure Web Chat\",\n \"SETUP_WEBCHAT\": \"Setup Web Chat\",\n \"SETUP_REQUIRED\": \"Setup required\",\n \"NOT_ACTIVE\": \"Not active\",\n \"SOMETHING_WENT_WRONG\": \"Something went wrong.\",\n \"WIDGET_NAME\": \"Widget name\",\n \"WIDGET_NAME_DESCRIPTION\": \"A unique name to identify this widget internally.\",\n \"WEBCHAT_GREETING\": \"Web Chat greeting\",\n \"WEBCHAT_GREETING_DESCRIPTION\": \"This is the message that will appear when a customer first opens the chat window.\",\n \"WEBCHAT_GREETING_PLACEHOLDER\": \"Hi, how can we help you today?\",\n \"APPEARANCE\": \"Appearance\",\n \"PRIMARY_COLOR\": \"Primary color\",\n \"TEXT_COLOR\": \"Primary text color\",\n \"ACCENT_COLOR\": \"Accent color (send button and chat bubbles)\",\n \"ACCENT_TEXT_COLOR\": \"Accent text color\",\n \"LIGHT\": \"Light\",\n \"DARK\": \"Dark\",\n \"INVALID_COLOR\": \"Invalid format of \\\"#rrggbb\\\", where rr, gg, bb are two-digit hexadecimal characters.\",\n \"WEBCHAT_UPDATED\": \"Web Chat updated successfully.\",\n \"WEBCHAT_UPDATE_ERROR\": \"Error updating Web Chat.\",\n \"WEBCHAT_CREATED\": \"Web Chat created successfully.\",\n \"WEBCHAT_CREATE_ERROR\": \"Error creating Web Chat.\",\n \"WEBCHAT_VALIDATION_ERROR\": \"Please correct the invalid fields before saving.\",\n \"WEBCHAT_DISABLED\": \"Web Chat replies not available.\",\n \"WEBCHAT_DISABLED_MISSING_CONTACT_INFO\": \"You will be able to respond once the web visitor provides their contact information.\",\n \"WEBCHAT_DISABLED_NO_SMS_PHONE\": \"Respond to this lead at {{phone}}.\",\n \"WEBCHAT_DISABLED_NO_SMS_EMAIL\": \"Respond to this lead at {{email}}.\",\n \"WEBCHAT_DISABLED_NO_SMS_EMAIL_PHONE\": \"Respond to this lead at {{phone}} or {{email}}.\",\n \"WEBCHAT_ASSISTANT_TITLE\": \"AI assistant\",\n \"BUSINESS_PROFILE\": {\n \"BUSINESS_PROFILE\": \"Business Profile\",\n \"ALLOW_ACCESS\": \"Allow access to your business profile\",\n \"DESCRIPTION\": \"Answer questions about your business contact information, hours, products and services you offer.\",\n \"MANAGE_BUSINESS_PROFILE\": \"Manage business profile\",\n \"LEARN_MORE\": {\n \"TITLE\": \"Learn more\",\n \"WHAT_INFORMATION_QUESTION\": \"What information is made available to your AI assistant?\",\n \"WHAT_INFORMATION\": \"These fields are shared from your business profile:\",\n \"BUSINESS_NAME\": \"Business name\",\n \"ADDRESS_SERVICE_AREAS\": \"Address and/or service areas\",\n \"WEBSITE\": \"Website\",\n \"PHONE_NUMBER\": \"Phone number\",\n \"CATEGORIES\": \"Categories\",\n \"HOURS\": \"Hours\",\n \"SERVICES_OFFERED\": \"Services offered\",\n \"SHORT_DESCRIPTION\": \"Short description\",\n \"LONG_DESCRIPTION\": \"Long description\",\n \"SOCIAL_MEDIA_URLS\": \"Social media URLs\",\n \"BOOKING_URL\": \"Booking URL\"\n }\n },\n \"CUSTOM_KNOWLEDGE\": {\n \"AI_KNOWLEDGE_BASE\": \"AI knowledge base\",\n \"MANAGE_KNOWLEDGE\": \"Manage knowledge\",\n \"MANAGE_KNOWLEDGE_DESCRIPTION\": \"Create and manage facts and information that can be added to AI assistants\",\n \"REFRESH_OPTIONS\": \"Refresh options\",\n \"CHOOSE_KNOWLEDGE_SOURCES\": \"Choose the knowledge sources that the Automated Assistant will reference when responding to inquiries\",\n \"KNOWLEDGE_SOURCES\": \"Knowledge sources\",\n \"ADD_KNOWLEDGE\": \"Add knowledge\",\n \"SELECT_KNOWLEDGE\": \"Select knowledge\",\n \"CUSTOM_KNOWLEDGE\": \"Q&A\",\n \"DESCRIPTION\": \"Provide additional facts and answers to frequently asked questions your Automated Assistant can use when responding to inquiries.\",\n \"MAX_CHARACTER_EXCEEDED\": \"Maximum character limit exceeded\",\n \"APPLICATION_SETTINGS\": \"Settings\",\n \"APPS_WARNING\": \"This knowledge is currently being used by the following:\",\n \"NO_APPS\": \"This knowledge is not currently being used.\",\n \"EDIT\": {\n \"TITLE\": \"Custom knowledge\",\n \"NAME\": \"Name\",\n \"CONTENT\": \"Content\"\n },\n \"DELETE\": {\n \"TITLE\": \"Delete custom knowledge?\"\n }\n }\n },\n \"LEARN_MORE\": {\n \"TITLE\": \"Learn more\",\n \"WHAT_CAN_DO_QUESTION\": \"What can an AI-assisted web chat widget do for my business?\",\n \"WHAT_CAN_DO\": \"Installing an AI-assisted web chat widget on your business website can help you capture more leads at any time of day, even when you are not available to respond immediately. \\n An AI Agent will chat with customers on your behalf, with the goal of obtaining their name and contact information for you to follow up at a time that suits you.\",\n \"HOW_IT_WORKS_QUESTION\": \"How does my AI Agent work?\",\n \"HOW_IT_WORKS\": \"Your AI Agent will act as a first responder to any website leads and will maintain a professional and courteous tone while requesting the website visitor's name, mobile number, or email. The Agent has been given strict instructions on how to behave and will not step outside of these bounds. \\n You can monitor all conversations in real-time via your Inbox, providing complete transparency of the historical context prior to outreach. \\n When you respond, you can do so via SMS directly from your Inbox, allowing you to continue the conversation off the website and onto their phone.\",\n \"HOW_TO_GET_MOST_QUESTION\": \"How do I get the most from my AI-assisted Chat Widget?\",\n \"HOW_TO_GET_MOST\": \"Ensure the widget appears on every page of your website. That way, even if visitors navigate around to multiple pages, they can chat with your Agent. \\n The more website visitors you have, the more opportunity you have to capture a new lead. By improving your website's search engine optimization (SEO) and driving traffic to your website through paid advertising, you'll increase the effectiveness of your chat widget, which should result in more leads! \\n Make sure someone from your team is reaching out to new leads as quickly as possible \u2013 Every moment that passes without a response is a moment that the lead could choose to go to another business. Don't lose the lead \u2013 respond quickly!\",\n \"HOW_TEST_IT_QUESTION\": \"How can I test it?\",\n \"HOW_TEST_IT\": \"Install the chat widget on a private or low-traffic web page and try chatting with it yourself. You'll see it's an exciting way to drive new business for your company automatically.\"\n }\n },\n \"BANNER\": {\n \"SMS_UNAVAILABLE_TITLE\": \"SMS unavailable - \",\n \"SMS_UNAVAILABLE_DESCRIPTION\": \" As of December 1, 2023, SMS messaging is only available in Inbox Pro. Contact your expert today to upgrade.\"\n },\n \"FILTERS\": {\n \"INBOX\": \"Inbox\",\n \"ANONYMOUS\": \"Anonymous web visitors\",\n \"CLOSED\": \"Closed\"\n },\n \"RESPONSE_EVALUATION\": {\n \"HELPFUL\": \"Helpful\",\n \"HELPFUL_QUESTION\": \"What about this response was helpful?\",\n \"NOT_HELPFUL\": \"Not helpful\",\n \"NOT_HELPFUL_QUESTION\": \"What about this response was not helpful?\"\n },\n \"INBOX_ZERO\": {\n \"TITLE\": \"Great work!\",\n \"DESCRIPTION\": \"You have closed all your conversations.\",\n \"START_A_NEW_CONVERSATION\": \"Start a new conversation\"\n },\n \"MULTI_LOCATION\": {\n \"MULTI_LOCATION_SUBTITLE\": \"Chat with customers across all locations in this group.\",\n \"MULTI_LOCATION_BUTTON\": \"Start using multi-location inbox\",\n \"SUCCESS_TO_OPT_IN\": \"You are now able to use Inbox for this group. Please wait while conversations are loaded.\",\n \"FAIL_TO_OPT_IN\": \"Opting in failed\",\n \"INBOX_INFO\": \"Interact with all conversations from all accounts in this group. Note, contacts and notifications are managed at single-location.\"\n }\n }\n}\n", "import { NgModule } from '@angular/core';\nimport { LexiconModule } from '@galaxy/lexicon';\nimport { TranslateModule } from '@ngx-translate/core';\nimport baseTranslation from './i18n/assets/en_devel.json';\n\n@NgModule({\n imports: [\n TranslateModule,\n LexiconModule.forChild({\n componentName: 'business-center/inbox',\n baseTranslation: baseTranslation,\n }),\n ],\n})\nexport class TranslationModule {}\n"], "mappings": 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